shqa : Medical Affairs Certificate Program Module B – Effective medical communication

Gesundheitswesen

Medical Affairs Certificate Program Module B – Effective medical communication

Besides developing effective communication and meeting strategies, this seminare is:

Covering both psychological and physical aspects of modern communication
Looking into target audience specific communication and active listening
Combines insights generation with aspects of an inspiring dialogue

Personal attitude / mindset
Customer meeting journey
Situational analysis
Who will sit opposite me?
Meeting agenda and goals / setting objectives
Target-oriented questions
Active listening
Basics of decision making
Customer needs analysis
Insights generation
Regulation of the autonomous nervous system and body language
Scientific dialogue
Recognizing signals
Respond to questions
Objection handling

Applied psychology of decision making
Self awareness (incl. differentiation from others)
Attitude - the inner team
Character typisation (3/4-color scheme)
Systematic of a call/meeting (preparation, getting started, discussion/presentation, closure)
Body language
Self-regulation in difficult situations
Applied communication basics
Active listening
Objection handling

Dr. Kathrin Stirnemann

Director Medical Customer Engagement

Roche Pharma (Schweiz) AG

Dr. Thomas Wels

CEO

Wels - Omnino Medico

Medical Affairs Certificate Program Module B – Effective medical communication

Hier anmelden

Datum

Part 1:
Donnerstag, 10. Oktober 2024
09.00 - 17.30

Part 2:
Freitag, 11. Oktober 2024
09.00 - 17.30

Sprache

English

Art der Veranstaltung

Seminar

Ort

See- und Seminarhotel FloraAlpina AG
Schibernstrasse 2, 6354 Vitznau

Lageplan

Anreise mit den öffentlichen Verkehrsmitteln
Vitznau ist bequem mit Schnellzug (via Luzern) und Schiff erreichbar.
Oder Sie reisen ab Flughafen Zürich-Kloten, Zürich, Basel, Bern, Genf…
die Anreise mit den öffentlichen Verkehrsmitteln ist entspannend.
Das Hotel hat eine eigene Busstation «Floraalpina»

Anreise mit dem Auto
Direkt beim Hotel gibt es kostenfreie Parkplätze

Kosten pro Person (exkl. MwSt.)

CHF 1'960.– (für shqa Mitglieder)

CHF 2'960.– (für Nichtmitglieder)

including confirmation of participation, presentations,
1 night in a single room, meals and drinks